New dedicated repeat prescription order line
As from 13th September 2018, we will have a dedicated repeat prescription order line.
This service will be available 24/7 at the following sites.
Valley Health Centre – 01709 859575
Highthorn Road Surgery – 01709 599815
If the line is engaged please try again later.
For Thrybergh Medical Centre please dial the surgery number and press 1 01709 853873 – this facility is available during surgery opening hours.
Repeat prescriptions can only be requested if the doctor has given his authorisation for you to do so either in writing or verbally. In most cases, requests for repeat prescriptions should be made in writing, or by calling into the surgery with a written request as this minimises errors and prevents the telephone lines from being blocked.
Allow at least 48 hours for the prescription to be prepared.
Alternatively patients can register for our online service to enable ordering repeat prescriptions online.
Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your repeat medicines or appliances from.
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Order Prescriptions Online
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
You can request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated you will be able to use the system to request repeat medication as required. Please complete an application form available from reception.
If you already have your password then you can click the link below to access Systm Online.