Repeat Prescriptions

Repeat prescriptions can only be requested if the doctor has given his authorisation for you to do so either in writing or verbally. In most cases, requests for repeat prescriptions should be made in writing, as this minimises errors and prevents the telephone lines from being blocked.

We have a dedicated phone line for repeat prescriptions:

Valley Health Centre – 01709 859575, available 24/7
Highthorn Road Surgery – 01709 599815, available 24/7
Thrybergh Medical Centre - 01709 853873 and press 1, this facility is available during surgery opening hours

Also, you can order your repeat prescriptions by post, On-line Access (NHS or Rotherham Health APP) or by posting your request, please tick the items you require on the counterpart right hand side of your prescription and post in the repeat prescription box.

Allow at least 48 hours for the prescription to be prepared.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your repeat medicines or appliances from.

Paper prescriptions go electronic

This practice is starting to send prescriptions electronically. Pick up a leaflet from reception to find out how this could save you time.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Order Prescriptions Online

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

You can request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated you will be able to use the system to request repeat medication as required. Please complete an application form available from reception.

If you already have your password then you can use the link below to access Systm Online.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z